Board Thread:News and Announcements/@comment-27980096-20161031024234/@comment-34343471-20180207001806

Joanne, did you contact Mytona? My iPad crashed 2 weeks ago and it looked like they sent me back to level one. EVERYTHING was gone. I contacted Mytona and the customer service rep spent some time with me restoring my game. It works fine now. I believe they are in Singapore so they might not get back to you until 8am or 9am Singapore time. Also, you may want to post on the "troubleshooting" page here on this forum. There are some people here who are knowledgeable with how this game works on various devices. Opal