Talk:Administrators/@comment-2601:446:8103:6C31:4A:D545:E1AB:FE7F-20180107182948/@comment-30514476-20180107214543

You need to contact MyTona's game support, either through their official site https://www.mytona.com/ or by clicking the gear icon in the game (located to the right of the energy bar). Or if you have Facebook, message them on their page at https://www.facebook.com/SeekersNotes/.

If you played logged in to your Facebook account, your progress is saved and you just have to log in again on the new device - only your level will be restored however so you must still contact MyTona game support to transfer your rubies and your friends).

If you didn't play with Facebook on, do you remember your old ID support code. You might need it for them to transfer the progress over to your new game. Just contact them and I am sure they will try their best to help. Good luck!