Board Thread:Troubleshooting/@comment-32823535-20190317231040

I have a new game I am playing on a Windows tablet, and when I tried to play the hoarfrost mode in 2 different modes, the room never comes up. It stays on the screen that comes up when the room is loading. I can hear the right room sounds, but I can't play the room. Because I am only level 25 in this game, I only have 1 hoarfrost dispelling tool, so one room is stuck for now. Anyone else have this problem? I closed and reopened the program to "close" the room. I will have to send dispelling collections from my other game to this game! 