Board Thread:Troubleshooting/@comment-31438682-20170515020737/@comment-30638141-20170515195747

If you are on an hdx with no memory card, if your kindle dies the backup in Amazon does not cover your personal data. Mytona thankfully can get your game back. But not all game info in other games can be recovered. Other data can be lost. Warning. I had two devices die. I was amazed at what isn't backed up. Try different cables, different charger. Sometimes the charging cable can't pass full charge to your device. The charger not sending enough juice etc. Is your battery not charging properly, not holding charge? If with plugged in and charging, with  maybe short breaks, you can't play something is mismatched. M.