Board Thread:General Discussion/@comment-35529267-20181027004124/@comment-35284508-20181027053007

They bought a new device, installed SN and emailed support@mytona.com to transfer the old game IDxxxxxx to the new device with game IDyyyyyy. Amy Smith copies the data over and sets up the friends to link to IDyyyyyy without removing IDxxxxxx. At this point the player should drop the friends on the old device and uninstall the game. It seems the player did not do that.