Board Thread:Troubleshooting/@comment-2600:6C44:B80:96:CDF5:3C33:7A14:B3C7-20190829203911/@comment-40229115-20190914164654

That's what happened to me, it was so frustrating. Maggie told me to uninstall the game, which I was very nervous about doing. (I'm on windows 10) But she was right. Had a problem at 1st finding out how to uninstall! But then I did. So went to store and had to "Get" SN again and the download started. 2 and a bit hours later, I was back in Darkwood. The accept restore came at the last second, along with another little pop up, honestly!! But I did what Maggie said to do. Good luck to you, I know how it feels and it's awful! She left the initial instructions on another thread called Visiting and time zones. xx