Board Thread:Troubleshooting/@comment-29992466-20180727074405/@comment-35175794-20180727093031

That usually means that the player hasn't played in over a week and they are asleep or as we call them here a zombie. In your case I think it is a glitch with the game. Sometimes this happens when MyTona is getting ready to do an update. Try restarting the device or pc you play on and see if that helps. If not you will just have to wait it out.

Habrish