Board Thread:General Discussion/@comment-35914677-20190323080529/@comment-27660480-20190325092253

JeanieBon wrote:

Hi Everyone,

'''Have to say, they were brilliant. They replied immediately giving me the advice I needed''' and then after I installed the game I contacted them again and within minutes they emailed to say they had transferred the game. Nothing was missing, all my friends intact, and they never mentioned the Desk Guardian thing!

How great it is to be able to visit without waiting forever for the spinning wheel to stop and even more fantastic to be able to open the game without crashing 20 times before getting in.

I've changed my new game to JeanKeepMe and will change my old PC game to JeanDelete.

Jean

Congratulations with your new device. I am glad that MT could be of help for you. I keep your recent account.

I run the game on iPad, it experiences the crashes since the last update. Someones are similar to yours. Probably it doesn't happen because of the bad wifi. I suppose your new device is connected to the same internet network, however the crashes has been gone only after MyTona's intervention.