Board Thread:General Discussion/@comment-35094757-20180423041909/@comment-34854170-20180426223053

Hi Chris, I’ve been following your horror story. As a fellow sufferer of the “Amys”, I can really relate and empathise. I’ve just concluded my own horror story with Mytona. I lost my game and it took 3 days for the Amys to comprehend me. I don’t know how many Amys there are but only a few of them understand English well. And, they don’t speak to each other! So you get different responses from different Amys. I could tell by the English syntax, sometimes better than other times and sometimes almost incomprehensible. I think my problem could have been solved earlier if the Amy wasn’t so convoluted. Eventually I spelt out issue in bullet points. Asked them to address each point. Then was clearer. I also sent an email directly to Mytona from their website email listed for support. While I never heard back that way, things moved a little quicker after that. Don’t give up! I was on the edge of despair but held on and has been sorted. (Fingers crossed) Here,s hoping for a positive resolution. Marama.