Board Thread:Troubleshooting/@comment-31514943-20170324114340/@comment-29808589-20170324131757

Kimber, are you backed up to FaceBook? If so, make sure you are connected before you do anything. The Platform you play on can make a difference. I have had to de-install and re-install several times on my iPad. Once I log back into FB, Things usually return to normal. Just to be on the safe side, you might like to take some screenshots, to prove level, coins, rubies, etc.

It has happened to quite a few of us. Hope this helps!

Keep talking to MyTona until you are returned to normal.

Sophie