Board Thread:Troubleshooting/@comment-31495881-20170711032632/@comment-31495881-20170713051235

5sides wrote: Eyeris, I would think they keep more than one current backup. Maybe suggest to them to restore a backup from one day prior to the whole mess. You may be set back for a loss from your talisman but way better than going back to Level 1. It's like someone bumping you in that kid's game SORRY. Anyway...you could also ask to be compensated X for your days loss using the talisman. If it was a Forged Mask, for example, how may keys or diagrams do you think you lost. If Detective Hat how many tools. The more realistic your guess the more likely they might be to fix their mess in a way that does not feel totally icky to you. For lack of a better word. Still hoping you can get some good resolution. I just mentioned this was Minki's advice in the post above but it is your's and I will give it a go now. Very sorry to hear this is continuing to happen to people over more than one platform. MyT is giving no explanation as to what is going on so I don't know if my backup is corrupted as well. I had used a FM after the update but a oouple of days before losing my game and I did go up 5 levels had 150 winders and 1300 event keys from my binge play. I'm not sure there is a non icky solution. I have a feeling I'm going to have to take a major hit somewhere but not playing I'm losing a lot of time to earn SOVs and make event progress. I've been pouting but will have to choose to do something if MyT can't resotre to one day to before game loss. Thanks for suggestion. This is a real mess all around.