Board Thread:Troubleshooting/@comment-31514943-20170324114340

I have been unable to play since the forced update 2 days ago. It installs to 30% and stalls then tells me to check my internet connection. I do not have a connection issue. Mytona gave me some things to try but it made no difference. Now they suggest I re-install the game. Has anyone else experienced a problem like this? If I re-install, will I lose my friends or anything else? A few of you on this forum are my friends. You will see me inactive untill I resolve this so may wish to bypass me in gifting. I appreciate advice anyone can give me! Thanks,  Kimber    