Board Thread:Troubleshooting/@comment-148.252.128.151-20191009201858/@comment-44076733-20191010151414

I already suggested that it might have to do with my Kindle being sn older model. Asking them directly if that might cause the problem. They totally ignored that in their response. I told them too that it doesn't seem to be an issue among all the Kindle players and that this is why I think it might have to do with how old the model/device is. But yeah, they didn't mention anything about that in their response. Beyond frustrating right now