Board Thread:Troubleshooting/@comment-69.34.131.229-20170711112256/@comment-24.214.87.96-20170711213823

Obviously, you are not alone. From what I can surmise, it has happened to many players across two platforms, Windows, and Android. Mine occurred right after the Summer Holiday Mini Event Challenge which loaded on the 10th.

Players are contacting MyTona with their Support ID to report the problem.