Board Thread:News and Announcements/@comment-33577126-20180412112439/@comment-33002749-20180422182654

Well I sent them that long email with the screenshots explaining everything about the collection tab in great detail. A few hours later I did get an email back, from Amy of course. This is what she said:

Thank you for the information you have provided!

At the moment our team is working on resolving the issue with collections sorting and will try to fix it as soon as possible! We can only ask for your patience and understanding!

So I thought it would be fixed by this afternoon when I checked. But no, it is still the same mess it was when I left last night. So what did all that work on that email get me? Nothing. A whole big nothing.

She also took the time to reply to an email about visiting that I had written a day before that I had not even mentioned in my email about the collection tab. This is what she said:

As for the friends visiting, please note that while the help counter is individual for each friend, the visit counter still resets at midnight. So you might be able to receive visit bonus, but not be able to help yet. Also note that if there are still green check marks on that friend's map, that means that 24 hours reset timer have not passed yet. Still, we have reset your help counters, so you should be able to help all of your friends now, but keep in mind the 24 hours reset afterwards.

So after reading that, I took it to mean that we should be able to go in today at any time to set a new time to visit and that would be our new time to visit our friends. Am I reading it wrong? It does say that they reset our help counters so we could help our friends now and then it would be 24 hours. Well that did not work for me. I can't visit my friends now. I have green checkmarks on them. So why tell me they were reset?

So I am done for now. I am out of steam. I am passing the buck to someone else for now to try to get through to all the Amys out there what is going on. I need a day off. I will pick up the fight again tomorrow, but today my brain is fried. You know the old commercial, This is your brain, and they show you an egg, and then they crack the egg and put it in the pan and then say, This is your brain on drugs? Well this is my brain on Amy. Totally blown. I wish I knew how to do the emoticons, I would do an explosion, but I don't know how.