Board Thread:General Discussion/@comment-35564866-20180519025259/@comment-28829111-20180519062306

Emma, the support "window" changed in one of the recent releases. In order to contact them through the game you have to go to the Support Window under the Cog and choose any of the "Frequently Asked Questions". Scroll to the bottom and you'll see a "was this helpful" and below that a way to contact support. It's strange but you have to delve into any one help topic to get to support email/messaging. Just choose whatever topic is closest when you want to contact them.