Board Thread:Troubleshooting/@comment-79.70.234.130-20170807161239/@comment-28829111-20170807184215

You probably want to write to Mytona support via the cog to be sure they are aware of the bug. They will likely ask you to back up your game (or make sure they have the latest backup via logging in through FB) and possibly reinstall the SN app and restore your progress. Also, sometimes a simple reboot of the device after install helps but since others may have mentioned your same problem I am skeptical that a simple reboot will work.