Board Thread:Troubleshooting/@comment-67.247.166.150-20170617011405/@comment-67.247.166.150-20170617055247

bluestacks is an adroid emulator. i play on my pc. i have not contacted mytona because of my sons nefarious actions, i am afraid they will ban us. i have uninstalled and reinstalled the game (and even bluestacks), when you reinstall you get the same id number. i have used facebook (i always played signed in) and tried to sign back in but the game immediately shuts down. i have tried not signing in to facebook and restarting at an earlier level but this also eventually ends in a crash (sometimes i can play a room or two but thats usually about it). i even started at level 1 with the same results. so part of me is wondering if this is the issue other people are having with windows 10, but i read somewhere that it had been patched, i think yesterday and it hasnt solved the problem.

if you need any other info just ask i am getting pretty desperate :-(