Board Thread:General Discussion/@comment-35094757-20180616123053/@comment-35094757-20180616135331

LinLu wrote: Chris, I’m so sorry you are going through this. Mytona seems to have a hard time dealing with more than one issue at a time. You might have to prioritize and send them one at a time. Are you on a pc or tablet? Either way you can google screenshot and find step by step instructions. It might take a couple of tries to find one that works. Some of the directions are way too convoluted. If you have an older pc system, they have a thing called snap tool. It was super easy - they eliminated it! Google also has an extension called screencast that records what is happening on your screen and is easy to use. It might be useful to show what is happening with your gifts. I’m going to try and keep closer watch on my incoming CIs. Thank you for the warning. Linda My point is... In this instance... what would I take a screenshot of? And what would it prove anyway? My counter has been on '5' for ever. Yet I've posted on their page dozens of times. What information could I give them that theyw ould not have by accessing my accound via my code? I don't get it.

It's like they try to be so unhelpful and make you jump through so many hoops, that they hope you just give in and leave it. And I have no doubt many do. Well... they picked on the wrong guy... as many here might have surmised... I'm like a dog with a bone.