Thread:5sides/@comment-30178733-20170415154610

Thought you would be interested in what I found out at the Apple Store. To start, I needed to turn off iCloud backup, as it interferes with iTunes. When we did that, SN and SS still didn't auto sync. The Apple folks could not figure out why, and manually moved both. The only thought they had about it was I had some device connected in the past and turned off iTunes download or something. At work we call it a 'SUD=seemingly unimportant decision' LOL I don't play SS, had downloaded in the past to try it, but used it as a test. We updated SS and downloaded through iTunes with no issues and my limited progress was there. We were hopeful that we would have the same result with SN, but not so much. Anyway, they did mention that Apple had server issues this past week. Who knows if it was a contributing factor. By trying this at the store, we thought we did eliminate it being a wifi issue. 