Board Thread:General Discussion/@comment-35128733-20180613222440/@comment-34560043-20180614092855

Bmeli wrote: Hi Aileen! Thanks! I hope they fix it soon, too. It is so strange to see all that work go blank and everything just gone. I was able to get all my gifting done in the morning at least. But as soon as I came on later to do visits, it went black after 3 visits. Then everything was gone. When it happened to you, were they able to restore everything again? Thanks for being such a great (game) friend! Yes they did !! Everything ... friends rubies coins collections ...they are quite good really. And yes it is very weird to see absolutely nothing ! But they will fix it !! Give them your old ID. They will switch everything over from that to your new id !! I think this is my 4th ID LOL !! And Im gonna have a 5th I would think cos I just got a new device and will have to contact them to transfer everything !! Again !!! LOL !! Amy Smith knows me well at this stage LOL ! I have been playing on a Chromebook and it was not stable at all ! I could only timezone tt so now I will be able to tt properly with all the benefits. So I will then be able to help with things like cotton dragonflies etc.

Im hoping that by now you have gotten a response from Mytona ! They can take a while to respond ! But they will !!

Hugs