Board Thread:News and Announcements/@comment-28789107-20200103111154/@comment-29739768-20200105113041

This is my resonse to yesterdays response from MyTona!

Amy,

Thank you for your response however the new challenge is now 3 days in and anyone on an android is still unable to play the new challenge. This is unacceptable to those of us who play regularly and support MyTona. It is NOT the first time this happened when there has been an update, different platforms have been unable to get the update for several days and this continues. I think a responsible business, at least one who cares about their customers makes sure this kind of stuff gets resolved. NO update SHOULD be available to ANY PLATFORM UNTIL ALL platforms are able to be updated and I trust you will pass this along to the folks who are in charge of MyTona. If it means there is NO update for a few days after a challenge is finished because all platforms can't be completed so be it, it is better than what is being done now when one or two platforms can't be updated and left in the dust! I have been unable to even accept some of my gifts since the update because I get a message until I update I can't get them. To say I am a wee bit frustrated and upset at Mytona is an understatement.

Amy, I am very aware this is not something you have any control over which is the reason I am requesting my email be forwarded to the upper management who DO have control over what happens with their company!

Thank you,