Board Thread:Troubleshooting/@comment-74.12.50.167-20180917202536/@comment-35760735-20180917211822

Not sure why you have this problem but try this.

Go into 'collections' at the bottom right of your screan, type in the name of the missing item and the collection will come up. Click on the green cross in the picture of the item and it will go onto your gift wish list (click the blue button with the arrow in a square to ad it the clipboard otherwise no one will see it) and hopefully one of your friends will send it to you.

Good luck. Liana