Board Thread:General Discussion/@comment-58.108.16.149-20180113122739/@comment-35175794-20180926130542

Have you both checked to see if you have any updates to your phone or laptop? Then check to see if there are any game updates. To the laptop uses see if you have any driver updates. To the phone user to restarting your phone. If none of these help you will have to contact MyTona support.