Board Thread:Troubleshooting/@comment-31495881-20170711032632/@comment-24.214.87.96-20170712010245

24.214.87.96 wrote: Sher, on Android platform here and I lost it all. I was level 52 and now it reset to 1. This was after the Summer Holiday Mini Event Challenge loaded. I have messaged MyTona and contacted them on their site this morning and have heard nothing at all in response.

I installed this game last year and have really enjoyed playing. This is the second time I have lost my friends.

It is heartbreaking. I hope they respond to everyone and get everyone restored asap! MyTona contacted me and let me know they restored my previous level. I have checked and all is good once again.!