Board Thread:General Discussion/@comment-30891950-20170207022927/@comment-30638141-20170207184749

Not a bot. This is Mom3 and for half a day I was glitched to my favorite name- finder, favorite picture- blue girl, and rank 1 with no rooms open. If you deleted my alter ego and want to re-connect my code is 01ZXKE first is a zero. Will be behaving for a few day. I also have the privilege of restarting the Flower hall all over again. Contacted Mytona, don't know if they can get me back to where I was, but am still VERY glad to have gotten back my game. Mytona was very helpful and responsive. It took two tries to get the game back. Wil update if they can get my Flower Hall progress back. I had used up over 600 pollens, but since I had generated them in only a few days, I'll recover even if Mytona can't fix things.

Thank You everyone for your concern. Has this happened to anyone else? I don't know why this occured. The previous day I had accidently purchased something with gems and Mytona reversed the purchase. Thanks to whoever mentioned the joy of not confirming purchases when the offers are so frequent. Mytona said they don't generally take returns but will this time. My cat pawed my screen moving it up, just as I was hitting the X to close the offer. That will teach me to be negligent in my duty to pet him 24/7. Don't know if that had anything to do with the glitch, probably not. Don't understand the loss of Flower Hall progress either since it had been hours  not playing before I re-entered game and it glitched. The game does indicate that I had finished certain sections of the challenge, collections completed, creatures traded with.

Again THANKS, will keep you updated. Hopefully this will not happen to anyone else, but if it does...