Board Thread:Troubleshooting/@comment-86.179.68.63-20190816054906/@comment-35760735-20190816135640

I had that same problem with the inernet error dialogue box but I have managed to fix it on the advice of someone on here. I used an old mifi (portable wifi) I have and used that when next trying to open the game, this time I didn't get the error message and could press play. Mostly the map had downloaded properly but the rooms on the right and left sides hadn't downloaded so I had to click on these individually.

I was then able to access my game as usual on my home wifi and is fine again today using home wifi straightaway.

Maybe try a different wifi if you can, perhaps a coffee shop and enjoy a cake while you're there!

I did email Mytona who said they were looking in to the issue.