Board Thread:General Discussion/@comment-37116313-20181221132309/@comment-35315474-20181221191410

GameCmn, if you used iTunes to make a full backup of your old iPad to your laptop, you can restore everything onto your new iPad. Doing it this way, SN transfers everything over to your new iPad as if nothing had changed. You keep your same ID code, all your friends are there, as well as your rubies, coins, etc. And you don't have to contact MyTona for anything.

The reason this works is because all the files on your old iPad get transferred over to your new iPad, including all the hidden SN files that keep track of your ID code, FL, rubies, coins, inventory... everything.

I have also heard this now works when you do a backup of your old iPad to the cloud and then restore that to your new iPad.

I was even able to transfer my game when I got a new iPhone that was running on a different iOS. My old iPhone was running iOS 10 while my new iPhone had iOS 12. My game transferred over perfectly when I did the restore.

The reason most people need to contact MyTona to transfer their game to a new device is because installing a fresh copy of the SN app does not include all the hidden files about your SN game. You literally start out at level 1 as if you were brand new to the game. Then you have to contact MyTona with your old game ID code to have them transfer everything over to your new game ID. Then when you open the SN app on your new device, all your game info gets downloaded into the hidden files on your new device.

So either way, the hidden files from your SN game needs to be copied over to your new device. You can do that by restoring them from a backup of your old device or by having MyTona do it for you.

The main difference is when you do it yourself, you keep your original game ID code, but if you have MyTona do it, you end up with a new ID code and all your friends end up with two copies of you in their FL – your old game and your new game. When this happens, it is customary to put "NEW" as part of your game name for your new device so your friends will know which copy of you to delete.