Board Thread:Troubleshooting/@comment-30632000-20180919211145/@comment-30632000-20180925155700

Hilo2 wrote: 👋👋 were you successful?

Hi Hilo ... thanks for checking in. Yes, the problem was resolved. I should have just waited a little longer. I got the new iPad, did a full restore and everything downloaded from the cloud within an hour except SN. After waiting 4 hours for SN to download I got concerned so I sent MyTona an email (fyi - they responded almost immediately!). I don’t know why but it took 6 hours for SN to finish downloading! All is well now. ❤️🏌️‍♀️