Board Thread:News and Announcements/@comment-35404353-20181010082056/@comment-37096511-20181010171224

Here's what I found from MyTona: How do I update the game? 1) If you are using an iOS device, try to clear your App Store cache and try again. First, launch the App Store. You'll notice the familiar App Store navigation icons at the bottom of the screen ("Featured," "Top Charts," etc.). Repeatedly tap on one of these icons ten times and you'll see your App Store screen go blank for a moment, followed by the relatively slow reload of the store's interface. Then try to update the game again. But if you use iOS 11: Launch the App Store on your device running iOS 11 or later. Hit the Updates tab at the bottom. Swipe down, then let go.

2) If you are using an Android device, please try clearing cache for the Play Store. Settings>Applications>Manage Applications, tap on the Google Play store and tap the "Clear Cache" and "Clear Data" buttons. But if you are running Android 6.0: Go to the Settings app and tap Apps. Tap the Google Play Store app listed there and long press on "Storage." When you release the "Storage" section, a new screen will appear showing you the "Clear Cache" and "Clear Data" buttons for the Google Play Store app.

3) If you play on a Kindle Fire tablet, clear the cache from the Appstore by swiping down from the top of the page to bring up the Quick Settings. Tap "Settings," "Applications," "All or Installed Applications," and then scroll down to select "Amazon Appstore." Select the "Force Stop" and "Clear Cache" option AND select "Clear Data." Then try to update the game again.You also need to check if you have free space on your device. Please be informed that in order to install the update, your device needs space that is equal to the total weight of the game. After installing the update, the memory will be available again.

4) If you are using a Windows device, please make use of the following instructions: - https://support.microsoft.com/en-us/instantanswers/b5e4e2e4-cc9d-47ef-8782-7a1c81e735ef/check-for-updates-for-apps-and-games-from-windows-store - https://support.microsoft.com/en-us/help/15081/windows-turn-on-automatic-app-updates

Here is how to clear and reset the Windows Store cache in Windows 8 and 10: Step 1: Close the Windows Store app if it is running. Step 2: In the search box on the taskbar, type WSReset (Windows Store Reset) to see Wsreset in the search results. Step 3: Right-click on WSReset and then select the Run as administrator option. Click Yes when you see the User Account Control box.

I'm still confused on what to do. Can't get in without it.