Board Thread:Fun and Games/@comment-35065776-20180906072204/@comment-35065776-20180906134745

I knew I forgot something - Apple! :-D

We had to get special permission to train for Apple repairs - because it was relatively expensive training (it included a very specialized repair kit) and we had a very low volume of Apple repairs, due obviously to the ease of getting repairs done at the nearest Apple store. My daughter is an Apple user - based on my experience with our son's laptops and a friend/coworkere of mine, a veteran Apple user. We worked half the country apart and maintained a friendly banter with our PC/Apple preferences. The 2 times since she started using Apples (it's been 12 years now, I think) when she needed a repair done, it's been easy as pie (or, as Ralph Kramden might say, as 'coring a apple'). The worst experience I had was when I went to pick up her laptop once, they showed me the bill and kept their hand over the final price (detailed repair steps all had dollar figures next to them) - which, for the big 'reveal', was a big fat whopping $0. And I would always forget to call ahead to make an appointment, but they always fit us in anyway. (laughing at 'always'). There were a couple times as well when she needed some diagnostics done, but there was never anything really that wrong with it that a tweak here or there didn't fix. And any questions in between were easily handled by my friend halfway across the country - but that was mostly how do you do this? kind of things.

I'm pretty sure that, even if her laptop was no longer under warranty, unless it required actual parts they would still fix things up for free. I just get that imporession from my exposure to their operation in the past. So they do get 2 thumbs up from me.

So while I am a confirmed PC user (I'm a stubborn, procrastinating curmudgeon who's been building his own PCs since the early 90s) I have no troubl erecommending Apple computers. That other little stuff, I can gladly leave alone. I'm also an enthusiastic 'i-device denier' - in much the same way that I refuse to be a Beatles fan simply because that's hiow there came to be so many Beatles fans - folks just don't want to miss the bandstand. Me, I intentionally got myself an mp3 player that was windows-based specifically so I didn't have an ipod - and I still use it, when needed, to this day. And I'm the only member of my family without an iTunes account. I'm happy with that these days mainly because it excuses me from having to figure out what's wrong with my wife's iTunes account. :-)