Board Thread:Troubleshooting/@comment-2001:569:BD62:7B00:69A5:BAC1:4F8A:9388-20180511015714/@comment-2001:569:BD62:7B00:F840:9128:A06F:954E-20180512000523

This morning there was a gift of the rubies that were lost. Their explanation was that I had purchased, from one of the pop up ads, some eyeglasses and flying time plus two energy boosters. I had been collecting eyeglasses and flying time from completing collections and then I had played treasure box (nearly impossible for me to complete without using  a few flying time) So I am not sure just how many were in the inventory and how many remained. I had been saving the energy boosters and had many different tyoes in my inventory. I have stopped purchasing in game offers with rubies so I was not sure if I had accidentally accepted the pop up offer. As I remember it came at an irritating moment so I dismisssed it. Perhaps I hit take rather than the X. At any rate I could not really dispute their account so I just told them how much the pop up ads irritate me. I was pleasantly surprised that they gifted me the rubies BUT in the midst of my gifting friends  the same pop up offer appeared. I carefully dismissed it with the X and carried on. Then I noticed the 59 rubies they sent me were gone. I checked my inventory to see if somehow the offer had been accepted but there were no additions to my inventory of energy or flying time or eyeglasses. So the rubies vanished with no trace. We shall see how they explain this.