Board Thread:News and Announcements/@comment-29787231-20170611194225/@comment-31028364-20170614140409

Here's the latest I picked up this morning:

Deb 

Jun 14, 06:28 +09

I still don't have the update and the challenge has now been on for how many days?

How can you release a game without beta testing all platforms. What will be my compensation since I won't be able to finish the quest on time?

Amy Smith  (MyTona LLC) 

Jun 14, 10:59 +09

We deeply apologize for it. We hope that the update will be available in the nearest time!

Unfortunately, we cannot provide the specific information at the moment. But you can turn on automatic updates on your PC, so the game will be updated automatically when the new version will be available. - https://support.microsoft.com/en-us/instantanswers/b5e4e2e4-cc9d-47ef-8782-7a1c81e735ef/check-for-updates-for-apps-and-games-from-windows-store - https://support.microsoft.com/en-us/help/15081/windows-turn-on-automatic-app-updates

Sincerely,

<p style="margin:13px0px;line-height:13.75pt;"><span style="margin:0px;color:rgb(43,46,47);font-family:"LucidaSansUnicode","sans-serif";font-size:9pt;">MyTona Support

<span style="margin:0px;color:black;font-family:"Helvetica","sans-serif";font-size:8pt;">Dear Amy

<span style="margin:0px;color:black;font-family:"Helvetica","sans-serif";font-size:8pt;">Thank you for your response. I do know how to receive updates and have had my computer set up this way all along.

<span style="margin:0px;color:black;font-family:"Helvetica","sans-serif";font-size:8pt;">This delay creates several problems: <p style="background:white;margin:0px0px13px;line-height:normal;"><span style="margin:0px;color:black;font-family:"Helvetica","sans-serif";font-size:8pt;">I do believe that Windows' users should be adequately compensated for this problem. As I mentioned I spend a good deal of money on this game and this does not bode well for MyTona. A beta test on all platforms should be performed prior to releasing future updates, so that all players are given equal time. It is quite disappointing to see the "top 1000 players" without being able to compete.
 * 1) <span style="margin:0px;font-family:"Helvetica","sans-serif";font-size:8pt;">Not being able to play the 2 new rooms/challenges. I'm at level 158 and have completed all previous challenges
 * 2) <span style="margin:0px;font-family:"Helvetica","sans-serif";font-size:8pt;">Missing out on receiving many Collection Items given through visiting, since most of my Friends have the update
 * 3) <span style="margin:0px;font-family:"Helvetica","sans-serif";font-size:8pt;">Not increasing my reputation level due to inability to visit
 * 4) <span style="margin:0px;font-family:"Helvetica","sans-serif";font-size:8pt;">Not being able to increase my experience points through visiting

<p style="background:white;margin:0px0px13px;line-height:normal;"><span style="margin:0px;color:black;font-family:"Helvetica","sans-serif";font-size:8pt;">Please keep me informed.

<p style="background:white;margin:0px0px13px;line-height:normal;"><span style="margin:0px;color:black;font-family:"Helvetica","sans-serif";font-size:8pt;">Deb