Board Thread:General Discussion/@comment-35065776-20181005164554/@comment-28829111-20181008003031

I am really surprised. I think which Amy one gets makes all the difference. Alum, did you use the website to contact Support or did you use the cog on the game? I use the website direct and have had pretty much all positive experiences with the Amys on the other end. Maybe it was not technically feasable for her to remove the package when one item within was missing? My experience with the game when you run out of energy is that it offers up the item to use that is closest to the energy needed at the time. So if one of your food items fit that need on your next game play that may be why it chomped on an item from the package. Really too bad. I have some friends helping me with energy stock so I'll pass a few items your way. I guess Mytona lost an opportunity to win you over all for some dumb virtual food. Silly of them not to find a solution that was mutually agreeable....