Board Thread:General Discussion/@comment-27033078-20160111181023/@comment-24668482-20160111204412

Hi Cathy, if you have the Christmas update (Winter Yard picture), then your version of the game should be uptodate. There have been no patches released for the game in the iOS app store since the update's original release. I would recommend contacting the games support directly, with a screen grab of the message and information about which version of the game you currently have.

I would suspect that this may have been caused by a patch released in another app store. The players on that device would still be playing the christmas update (no new content) but a patch would mean that the exact update version connected with their game would not match up with yours, causing the error. For example, the current version of the game in the iOS appstore (released 20th of Novemeber 2015) is version 1.3.0, whereas the 1.3.0 update in the Google play Store (androids) was released on the 8th of December 2015, but is now superceded by a patch released on the 16th of December 2015 - version 1.3.1. The 2 versions of the game would be identical, with the patch just fixings problems with the android release of the game (so no need for it on iOS devices) but the difference between 1.3.0 and 1.3.1 might be enough to cause the issue you are seeing with visiting (it really shouldn't, it would be an unintended glitch if this is the cause, and it might not be, I'm just guessing here).

By any chance are the friends in question new friends? Specifically did you add them since early December? If so, then the difference between app stores could explain this. If not, then it can't be cause as all other platforms only got the game for the first time at the beginning of December.