Board Thread:General Discussion/@comment-37096511-20190316174633/@comment-37096511-20190318144132

So here's what I wrote to MyTona along with their reply. Again, writing does get their attention. If everyone here would send this it would certainly get their attention. Thanks again for listening and perhaps assisting other fellow players.

In response to Amy: Okay, so I did some investigating. Microsoft does offer the ability to have subscriptions. Below is their section from my Microsoft account:

accordance with its terms. By authorizing recurring payments, you are authorizing Microsoft to process such payments as either electronic debits or fund transfers, or as electronic drafts from your designated account (in the case of Automated Clearing House or similar payments), or as charges to your designated account (in the case of credit card or similar payments) (collectively, "Electronic Payments"). Subscription fees are generally billed or charged in advance of the applicable subscription period. If any payment is returned unpaid or if any credit card or similar transaction is rejected or denied, Microsoft or its service providers reserve the right to collect any applicable return item, rejection or other fees as permitted by applicable law."*
 * "9. Recurring Payments. When you purchase products, services or content on a subscription basis (e.g., weekly, monthly, every 3 months, or annually (as applicable)), you acknowledge and agree that you are authorizing recurring payment, and payments shall be made to Microsoft by the method you have chosen at the recurring intervals chosen by you, until the subscription is terminated by you or by Microsoft or otherwise in

Again, your practice is totally unfair. If you can't set up a subscription program for everyone - then perhaps instead of the ads that we get in the game, you could offer the same "subscription" type offer in your ads but not to IOS users. This way everyone is on a level playing field if they so choose to participate.

I've seen some of the experience points the Ipad users are getting and it's completely disgusting. I work my tail off to play this game and have for several years now and have paid thousands of dollars (US) to your company and to see new players pass me up really makes me mad. If you can't offer the same to all platforms then perhaps you need to allow those of us who can't participate on the same field to allow us stack our talisman.

AGAIN THIS IS JUST UNFAIR. I've given you solutions and suggest you send this up the chain of command.

Seriously, try and be fair to all players - not just a select few.

The Response: Hi Deb, Thank you for your feedback! We really would like to see that our game never causes any frustration and brings any distress to our players. That is why your feedback is so valuable to us! We will take your feedback into consideration. Please, feel free to contact us if you have any further questions or concerns!