Thread:Vicki04/@comment-35148884-20180601125144/@comment-35315474-20180602004612

Oh, wow. Thank you for butting in! I saw there was a thread about it, but I haven't been able to read it yet. This helps me know right away.

I hate to say it, but it sounds like they have either stopped tracking each player's last play date/time or they have screwed it up so badly, they're just scrapping the whole thing rather than take the time to fix it. Either way, there is no reason why they can't keep it going.

While you're trying to figure out which friends are active vs sleepers, first look for friends who have the ⓕ symbol for FB and do not have an X by their game name. That means they are on your list only because you are FB friends. If you find any that you truly want to keep, then ask for their game code so you can add them that way. Once you've done that, then you'll know anyone on your FL without an X by their name is a sleeper.

And if you ever want, you can still start a list of your FL. Mark the ones you know are actual game friends. Then as you sort out the FB friends, you can mark who's active and who's not. In time, you'll have a good list.

The only problem is having sleepers who are at a higher level than active players. I have that with some sleepers being higher level (118 is the highest). Most of the sleepers are very low level. So there are just those in the middle I have to worry about. When gifting, if any of your active friends do not automatically show up as a green checkmark when you select "all," then go back and star those friends so they'll be at the front of the list. Keep doing it until all your active friends are included in the "all" group.

Man, what a mess from MyTona. If they ever respond to you, let me know. I would not be surprised if you either got no response or a lame one. The customer service reps who answer our emails are usually not tech savvy enough to give us a true answer and for the few that are, I doubt the programming team is telling them anything. But it never hurts to ask. 😊