Board Thread:News and Announcements/@comment-28260694-20170707134830/@comment-32285439-20170720015228

I'm on iPad and I've done an uninstall/reinstall before - the one where you hold down the icons and then click the x when the icon goes all wriggly. You then reinstall from your purchased apps page in the App Store. Mine reloaded with the same progress and ID code.