Board Thread:Troubleshooting/@comment-92.18.72.149-20180615193958/@comment-35379880-20180615221410

You need to contact Mytona. The gear in the upper right corner might have the link. If not email support@mytona.com. If you were linked to Facebook the fix seems to be pretty simple. If not, they still may be able to help. There are lots of posts about losing the game and getting it fixed, or not.