Board Thread:Troubleshooting/@comment-74.77.116.34-20191106230746/@comment-38946466-20191106232209

Mytona sometimes blacklists IP addresses (but they don't want to admit).

I don't know what type of home broadband you have... Rebooting your home router might change your ip and the app will work. Alternatively, you need to connect from somewhere else - either mifi, tether to your mobile, find free wifi in some cafe or shop - this is just to load the game, after it loads for the first time it will be ok.