Board Thread:News and Announcements/@comment-28789107-20200103111154/@comment-38946466-20200105152708

This is the response I received to my email.

Hello,

Thank you for reaching out!

Your request has been received and will be reviewed by our support team within 24 hours.

In the meantime check out the FAQs in the "Help and Support" section. There you can find a lot of useful information about the game.

If you have any additional information that you think will help us to assist you, please feel free to reply to this message.

Thank you for your patience!

It really doesn't get more generic than this and I find it offensive. I think I will finish my all black plan today and find a new past time.