Board Thread:General Discussion/@comment-28380783-20161019232416/@comment-30316277-20161025002518

I'm extremely upset because I spent a ton, a ton of money on rubies and received no collection items except for the same 2 items over and over and over again after playing for hours. Nor did I receive any of the main fixers for collections, i.e. The shield, tar, petal, etc. not 1. On top of not getting those, I've received 1 winding key in the last 2 days and I need those to get the seekers star, which is the only talisman that mildly works for collection items and fixers. I'm out of quests, bored and want to make collections and artifacts for when the new update arrives. I also sent a very polite message to them asking if they were fixing it and got a response about my feedback. That wasn't feedback, I asked a question and I wanted help. The support is so awesome in helping on everything except this.