Board Thread:Troubleshooting/@comment-36213856-20190110150344/@comment-79.51.15.36-20190114213908

Hi everyone,

I'm a Windows 10 user and I've experienced this issue; it's been 4 days I've trying to solve it with the assistance of Mytona support, which has been very careful (in my personal experience) and gave me thouroughful suggestions. As I said, I was using Windows 10 version 1803 updated on the 8th of January. I've known from some technical articles that THIS 1803 version is very problematic, we can say. So I decided to upgrade the version to the 1809 (and its related updates) which is definitely more "stable". Then I deleted Seekers Notes and reinstalled (from Windows Store). It started properly and I've been playing for 15 minutes without any crashes. That worked for me and, maybe, would work for you, if you have the same system configuration on your device as I have on mine.