Board Thread:Troubleshooting/@comment-24235936-20180823155139

Who else is having problems playing offline? I like to play while I'm waiting for my kids during after-school classes, or other places away from home and wifi. Ever since the last update, I've had problems playing without internet. Sometimes it crashes after one or two games, sometimes it crashes while it's trying to launch. It will crash after puzzles and rooms (I've tested for both).

I contacted MyT, and they recommended reloading my game. It worked for a while (except for having to deal with a doppleganger game), but started crashing again a few days later. I contacted MyT again, and they recommended restarting my device. When I do, I can get one game to play successfully, but it crashes when I try to play a second. If I relaunch the game without rebooting, I can't even play one game - it crashes when I tap any room/puzzle.

Playing without the internet is a special situation, so most of you may not have noticed this glitch. Please test your game on Airplane mode to see if you have the problem too. If you are having this problem, please contact MyT and let them know I am not an isolated incident. I know of at least one other friend on another forum that is also crashing, but she's turned it into a keys farm. If she plays a premium room and it crashes, she gains the key cost of the room rather than loosing keys.

Thank you for your help, and I hope this gets sorted out soon.  