Thread:Eyeris1/@comment-31514943-20170719193215/@comment-31495881-20170720053618

You need to get a hold of MyT and do a reinstall of the game. A clean copy of the game should keep your progress etc and get rid of the bugs. It's what I'm going to be doing as well so I can be the guinea pig. I don't know how to backup for android. Ipad has a cloud and so does Windows. Do not do the reinstall until you report your problems to MyT. You can use the Contact contained in the gear next to your energy meter or you can message them on their app page on FB. You should be getting support from them before you reinstall just in case your friends are missing or anything like that they can restore them for you. Are you using FB login? I know that when my game disappeared that using the FB login kept messing up my restore. If MyT ends up having to restore anything be sure to use Play at that time rather than FB login. Once you report your problems they will likely tell you to reinstall. I think for you your install is at google play but you should get support from them first. You don't want to use your local data as that is likely corrupted. Let me know if you need links or anything to get in touch with MyT. A few players have had all their problems solved by installing a clean copy but you should have MyT on board when you do it so you can get any needed support. Losing progress and crashing all the time is no way to play. I've found it quite frustrating myself so I'm doing a clean install and crossing my fingers. I'm taking screen shots of my board and some inventory. I'll update you on how it goes. I'm sorry everything is so bad for you right now but a clean copy might help a lot. Talk soon, good luck!