Board Thread:Troubleshooting/@comment-38187782-20190815200912/@comment-35508590-20190815215855

Jennifer Anne, I hope you have your ID written down somewhere? Also hope, that you have backed up the player file somewhere = make a regular copy / backup of your game. I have no idea what you did or did not or what caused this message. But I suspect you backed up all the relevant data. So make a cut and reset everything back = get rid of all the garbage and set up everything you need again. If you've been hacked or are a malware victim, that maybe not help you anyway. The hidden malware can wait and get started if you do something. Or what made you vulnerable earlier can still be a gateway. Nevertheless, try to return with a clean table and use an advanced and up-to-date anti-malware application.