Board Thread:News and Announcements/@comment-27980096-20161031024234/@comment-27904998-20161031034238

I'm going to try to be impartial in my response. I don't think you can include the money you spent before the update in your complaint. You enjoyed the game as it was and spent money for items to play.

How much have you spent since the update? Why did you spend money if you didn't like the update?

Ok, that was the devil's advocate side, if you will. If you spent money before the update on things that you thought would survive the update, then I would tally up the cost of those items and raise a complaint with Apple. For example, one of my big beefs is that the game continually pesters you to spend real money to buy the current access items. However after the update, it just removed the access items and didn't replace them with anything. So if you spent money to buy a bunch of the items needed for the Treasury (my memory is so bad I can't remember what those were now), you're screwed. Secret Society replaces any old access items with the ones still needed. So for example, if a location needed candles to play and G5 decides that the location will be free to play in the next release, then your candles are replaced with the same total number of access items for all the other locations. This is hard to explain! Basically your 200 candles would be replaced by 50 tokens, 50 ladybugs, 50 fireflies and 50 carrots, if there were only four other locations that needed those access items.

So if you've spent money that has been lost with the update, then I would open a complaint with Apple. I would be explicit to make it harder for MyTona to dismiss your complaint.