Board Thread:General Discussion/@comment-35065776-20181015192857/@comment-28829111-20181022082558

Bbbkn wrote: 5sides would a clean install fix all my problems? I have never deleted and reinstalled the game. I just delete start a new game and contact mytona with my friend code correct? I don’t know what device you play on but clean installs of any software often fix glitches. Sometimes simply “updating” doesn’t clean all the cobwebs. Also clearing your cache on browsers gets rid of junk stored on your computer or device as well.

IF you are are an iPad a clean install could be as simple as deleting the game, reinstalling it from the App Store, then restoring from a backup. BUT this could potentially put corrupted files back on as in the pref file that contains all your data (your level, your inventory, etc...). Rather than you restoring you could do a sync with a Facebook backup provided you play using Facebook. In this case you would have to contact Mytona to transfer your rubies, energy, coins, and friends from the old code to the new one. A “true” clean install would involve restoring your iPad back to factory settings. Update IOS first. Then add back your apps one by one. For SN you would have to play through that beginning tutorial, get your new code and ask Mytona to transfer everything over to it from your old code. It would take a full day or so for them to do this based on previous experience. You could go through DTs while waiting for them to restore.👀🤢😥 Note: Any other game apps would also be back at zero as well.