Thread:MaramaFen/@comment-30380171-20180424084814/@comment-34854170-20180425081804

Thanks. Lovely day. I am in negotiation with Mytona. The support contact has been shocking. Hours between response and several different “Amys” who ignore or don’t understand my points or questions. Now have an email directly to Mytona, not through game, waiting for a response. I gather that for some reason I can not get my original game back but not clear on the reason or other factors in their response. At moment they have transferred my coins and rubies, doubled my rubies in fact, to the new game which had none and no progress but bizarrely has my collections and talismans intact. I need them to clarify some points before I make a decision on what I want them to do. It seems I might loose all coins and rubies but gain my progress if opt for progress restored. But not sure about collections etc. I’m beginning to think that they think I’ve been playing the new game,which I haven’t, because they tell me that game will be wiped if I opt to have original progress transferred. But what wiped, is what I want to know. Thanks for asking. It is very supportive of you. I see on my “Seeker” game I have lost 5 friends.