Board Thread:Troubleshooting/@comment-71.205.35.250-20171206014324/@comment-30514476-20171223210215

If it's on the same device, after reinstall you'll be asked if you want to restore progress of (insert whatever level you were), say yes. If you've played logged into Facebook, your level will be saved and you can just log onto it on launch to restore progresss. You didn't say what platform you play on. Just make sure you're up to date with the device, running the latest updates, clear caches etc and have deleted enough from storage so the game runs smoothly.