Board Thread:Troubleshooting/@comment-71.81.226.240-20191010205327/@comment-44076733-20191010210912

We already have another thread going for this problem. You are probably playing on a Kindle, right? An older Kindle, to be more precise? It seems like there are some Kindle users who could update to the latest version of the game just fine. But there are many Kindle users who experienced the exact same issue as you just did. Apparently MyTona is working on fixing the issue but it can't hurt to have as many people as possible getting in contact with Mytona over this problem. My guess is that it has to do with how old the device is on which you are playing. My Kindle is definitely not one of the newer versions but the system updates are up to date and apart from this latest update issue it works just fine.