Board Thread:General Discussion/@comment-98.125.126.14-20160602210010/@comment-28380783-20160602212225

No. It usually says that the key to the next location can be found in any location you currently have open. Did it say that? It then normally gets given to you the first one you complete, or at least it should at level 16. You don't have to actually find it. Have you checked your inventory? Access is the key on the top right. Also try clicking on the Mayors Office and see if the key is there but you are short of coins - I forget how many coins you need.

If it's still not there and the game told you it was any location, there is something wrong and you should email Mytona - click on the blue spot to the right of your energy score.

Hope that helps.