Thread:Wawa-pixie/@comment-31218946-20170515164848/@comment-31218946-20170524045713

Hi Eyeris,

Thanks for your message. I do hope that you are well, and that your emergency won't be too serious. Mine is mainly a few problems with my brother, but he seems to be on the mend at the moment.

As you so rightly guessed, I am having gifting problems after the update. I also had a software upgrade (android 6 to android 7), and I think that may be complicating matters too.

My problem is that my counters on collection tab and send tab are stuck at maximum, and refuse to reset, either with a new day, or with a little manual interference with the date. Nothing I do will make them reset.

I've tried clearing the data and cache, I've even tried reinstalling the game. Doesn't make any difference.

If you have any ideas to help I'd be very grateful.

Thanks Eyeris, and best wishes to you,

wawa.