Board Thread:General Discussion/@comment-34343471-20180820155551/@comment-35525658-20180821170906

HaHa! We all have a little 😈😈😈 in us lols, its called being human and I left the IT business over 10 years ago so most of my basic tier 1 helpdesk skills are beyond rusty.

Everyone always complains about the callers on an IT helpdesk but they weren't the ones that chased me out of the field...it was the lazy help desk agents around me who wanted to take all the easy calls and leave me with the burden of doing the heavy lifting that sent me packing. Especially when I started seeing a few of them either get promotions or get considered for promotion based on my work. It was beyond annoying. The guy running that helpdesk was a sexist 🤬 that wanted to treat women's genitals like they were credit cards...in other words, use them as currency to procure favors for himself from others...which is much worse than just making people sleep with you to get promotions (which was also something he was doing).

I have a small window to re-enter the field now but I don't think I'll take it. And I'm definitely not ever working for that company again. I'd rather be homeless.

Getting back to what you are saying yeah they teach folks to start with the very basic and work your way up from there in order to figure out what the problem is but when you have people too silly to do basic equipment checks (because maybe they are not qualified to have the jobs they have due to the fact other more qualified people were passed up for it when the position was being filled), or people mess up and are either scared to admit they made a boo-boo or too stupid to realize they made a boo-boo for the same reasons life can get very frustrating indeed.

And I think the game may be 👿 too!🤣