Board Thread:Troubleshooting/@comment-73.21.132.193-20150916114426/@comment-24668482-20150917132300

Yeah, the game is very close to being a dead duck. I am just waiting for the first update to see if they attempt to fix any of the problems with it. Even just enough to show that improvements will happen with time. Otherwise it seems like the game will be too big a waste of my time, personally, and I will be getting rid of it. But I am still hopeful we are just witnessing teething problems that happen with all new releases and it can be sorted, as it is actually enjoyable to play and tinker around here (when SS isn't releasing updates in quick succession and taking up all my limited free time).

It is odd that players are losing progress, as the game has more to its own preservation than SS does. But perhaps the cause is this new system itself. You can delete and reinstall the game as many times as you'd like, and you will always be re-issued the same UID number. Even if you say no at the prompts to restore progress and start a new game, you will still have the same UID, just with a level 0 game (trying to force the game to give you a new UID should you want to start a second profile is a lot of hassle). This is different to SS. If you start again on the same device, you can start with a fresh install and fresh player. It will still give you a prompt to restore old progress (old UID) but if you reject it you start fresh and will get a new UID. The act of holding on to the old UID information is similar to how the SS game also backs up the players profile (allowing you to occassionally save progress after a re-install) but it is more intensive in how it is linked to the device itself. Additionally, they have added a back up via facebook from the looks of comments on facebook page. So it is actually pretty difficult to get rid of the game.

All of that may be unrelated to crashes resetting game information, but it does make it interesting and could be a potential source of the problem.

If someone does open the game to discover a loss in progress, it might be worth them immediately quitting and deleting the game, and then re-installing it to see if that recovers the original progress (since it will read in the same UID when you re-install). Of course that will not work if they first continue to play the game in any way as the new lower progress will overwrite the old progress very quickly if used.

Otherwise, the only advice is the same advice that we always give for SS. Don't leave it in the games hands, back it up yourself. External backing up to ifunbox and iexplorer works identically to SS, and so does replacing one player profile with another using them. Keeping your own back up of your player.prf file at different progress levels will allow you to manually restore that progress if the worst should happen (which should always be accompanied by first deleting and reinstalling the game in case cause of original corruption was game files not player profile files).