Board Thread:Troubleshooting/@comment-31527938-20190203034141/@comment-36082305-20190204180030

They could be inactive, not check their game regularly, or if they have a lot of TT friends, your gifts may have exceeded their 500 limit and disappeared.

If that is the case it can be very frustrating, I have to collect my gifts every 4 hours or mine has filled up and I don't know how many gifts I have lost, I have stopped compiling my WL because I don't want people sending me CLs which I don't get.

The 500 should be increased or changed to 72 hours before you lose them.