Board Thread:General Discussion/@comment-28829111-20170816190743/@comment-32299476-20170817041310

One other behavior that has occurred in the last couple of weeks has to do with the number of times the server has been down. I have started to retrieve gifts, and when I exit to the game screen I receive the server down / you can play but no gifting or visiting message. Since this message comes up after I have picked up gifts, I lose the gifts. This morning I lost a CI for a chest I needed (Green Tea), server message flashed on the screen and then the game crashed and the CI was gone.

The message doesn't come up prior to when I go to gift or visit.

I realize they might not have any control over the server going down, but this is the third time I have lost a requested CI due to a crash in the last four weeks.

I did ask Mytona to replace the CI - I explained about the chest, and the circumstances so we'll see what their answer is.

If I TT, I'm careful on the numbers I send out for gifts, but I didn't take into account people who go multiple weeks and then check their queue. Thank you for pointing out one of the downfalls of TT gifting.