Board Thread:News and Announcements/@comment-33577126-20180412112439/@comment-34420025-20180420191309

My recent post to them was the below, they thanked me for my feedback.

Thats ok, it is genuinely making me reconsider spending any money, not making me spend more, if that is the aim, since these updates, unnecessary changes that have caused so many issues, problems that the game owners have caused by making changes to a game that has been established and popular, so many people are giving up or just reconsidering spending any extra, I havnt even started the new room challenge, after the last time. Previously I had participated in every one since joining. Can I make a suggestion that when you make changes like this that they explain to players why they are making these sorts of changes, it may be that there are valid aims and reasons, but there is never any post, no explanation as to how it will now work, so instead people assume its a glitch and then you have multiple people asking the same questions reporting the same issues, only to discover its intentional, bit with no explanation as to why. At least announce these sorts of changes and how the game will now work, most people assumed that the 24hr issue was part of the bug that was causing visiting issues, issues that were created adding in a change that no one wanted!