Board Thread:Troubleshooting/@comment-28380783-20160820133057/@comment-128.244.38.5-20160829160714

Forgive me for breaking into your conversation, I have been following but have never spoken up before. I also had severe problems when the latest update was loaded. Similar to yours. My primary game was on an iPad, and had no trouble, but my secondary game is on an iMac, and I lost everything. Here was what I needed to do to get my game back intact: I de-installed SN, logged out of FB, signed out of iCloud, rebooted my computer (twice). Then, after restart, I logged back into my iCloud account, logged back into FB, and re-installed SN. Immediately upon opening SN, I linked my game to the FB account, and although I had lost my avatar, everything else came back. I am mentioning this because I have enjoyed following your posts, and have learned a great deal. I would like to contribute back. Hope this might help somebody. BTB, My main game is "Sophie", and I am friends with 5sides. My secondary game is "Grammy", where I hope to try TT, thanks to your instructions. All best, Sophie/Grammy.