Board Thread:General Discussion/@comment-35564866-20180519025259/@comment-34854170-20180519033746

Well, I thought it worked that easily when I transferred/synched my game from old IPad to new and never contacted Mytona (as I’m on my 3rd Ipad and have done this before with no problems for other games). I had backed up. Everything seemed to be fine for several months. Then I started playing the game one morning and whoosh, my game literally flew off my iPad, like it was melting wax that I couldn’t catch and was gone! I was left with a new game, new code, no friends, no open rooms, no money, no rubies but strangely all my collections and talismans, fixers etc were there. Mytona accused me of playing the game on 2 devices and this was why it vanished. I hadn’t been and I didn’t even think that was possible but have since discovered it is but that is another story and I wouldn’t do it. To end my story, Mytona transferred my old game to my new code, reinstalled my friends, doubled my coins and rubies (think this was in error but not complaining) and my game was back to normal minus a few friends who dumped me in the 3 days it took to sort out. So everything may be fine but if the worst happens, Mytona has your game and can restore it.