Board Thread:General Discussion/@comment-35065776-20180516201131/@comment-35315474-20180516215137

I think MyTona is doing something that is making their response to be slow which is causing things to not go through properly. Let me try to give a very simple explanation.

You go to your friends list. Your device sends a request to MyTona that says show me my friends. MyTona receives the request, looks up your friends, and then sends that to your device. All is good, right?

But if the MyTona servers are working on something that's slowing everything down, it can lose part of your request or be unable to properly respond to that request. So maybe they get shw my f. MyTona's servers have no clue what you want so they don't know to send your friends to your device. Or maybe it got the full request show me my friends, but it had problems when it was trying to search for your friends. You end up with only a partial list.

A little while ago I found 2 unknown players in my WR. I tried to delete one and it took me two tries to do it. The first try got a long wait with the spinning circle (a big clue MyTona's servers are busy). Then it stopped and the player was still in my WR (indicating the MyTona servers took too long and my request timed out). I did it a second time, and after a short wait with the spinning circle, the unknown player was deleted. I then had the same thing happen when I tried to add a friend using their code. First try timed out so I had to do it again. Second try went through.

So anytime you start getting that spinning circle or have problems getting things, such as your friends for visiting, the first thing to consider is that MyTona is doing something that's causing their servers to be so busy they are having trouble responding to your request. If it continues to happen, check to see if anyone else is having problems, too. If so (as is true in this case), then chalk it up to MyTona.

Hope that helps! 😊