Board Thread:General Discussion/@comment-75.143.83.184-20170529035532/@comment-30514476-20170529062734

Without a screenshot, I'm only guesing but if the plate is empty, it's because something is blocking the gems fom falling into it. You'd have to blast open whatever that is...usually the boxes on the sides require making a chain of 6 or more lights and using one of the "super" combo moves. Take a look at the guide here on how to make some combinations. Good luck!