Board Thread:News and Announcements/@comment-35906087-20180630080105/@comment-35525658-20180701042838

That is very helpful information because I have had stuff disappear also. And LOL@Chrisiow & Amy. I've dealt with Amy too and sometimes its best to walk away and cut your losses than to keep going back and forth with that one :) I bet they give her a small bonus for every player she chases away with her "Alice In Wonderland" approach to customer service :P  Don't get me wrong sometimes she's on point and very helpful and other times she's out in LaLa-land. I'm thinking Amy Smith must be a fake name all the reps use because I haven't heard of any others....