Board Thread:Friend Code Exchange/@comment-34573151-20190820102219/@comment-39321212-20190827172009

MaggieSN wrote: Mygtymike wrote: Ich verzweifel jetzt aber wirklich! Schon wieder ein neuer ID-Code! Jetzt steht da deine Fortschrittsdatei ist beschädigt, möchtes du den Spielstand wieder herstellen. Ich tippe ok und nach einiger Zeit kommt die Info konnte keine Verbindung zum Server herstellen. Also drücke ich auf Abrechen und dann steht da, sind sie sicher dann ist ihr kompletter Spielstand gelöscht! Wollen die mich jetzt verarschen oder was? After rereading this creatively (google translate is not perfect) I think you have hit 2 known issues I also encountered some time ago. First - game file getting corrupted - it happens. Second do you want to restore the game and you end up with 'No internet connection' - this is Mytonas problem. At this point, do not say cancel - that will restart the game. Just close the game.

Try to connect the PC to internet using a different ITSP - some mifi or connect using your mobile phone by tethering to wifi connection.

I do realise you are not at this stage now, this is only for when the problem happens if it reoccurs.

The good news in all this is that if you use the same email to contact Mytona, they will have your support id. In fact, the startup screen should have your support id as well. I contact them often and usually don't even provide my support id and they already have the information.

Hope everything goes well for you 🤗🤗🤗🤗🤗🤗 Hello Maggie, Yes, that's the way it happened. Will keep me soon to what you have written here! Had not pressed synonymous cancel, because there was that all game files are deleted and I'm a timid guy! Thank you for your lines. Since my English is not that good, I need to access Google! Hope you can understand me anyway! Annkathrin🤗🤗🙋‍♀️🙋‍♀️