Board Thread:General Discussion/@comment-35284508-20180810171227/@comment-28829111-20180810172308

I think Amy is a multilingual translator. English may not be her first language. Example: Customer - “Amy, I dropped my phone in the toilet and lost my game. If I get a new one can you transfer my game?” Amy - “Sorry your toilet is having problems. Can you send a screenshot of this and please provide your support code.”

Years ago Rocky reported a major problem with his PC and losoping his game progress. He asked Amy to restore his game. She refused and German expletives were likely sent her way. I believe Amy understood perfectly.