Board Thread:Troubleshooting/@comment-31495881-20170713234858

I did not even open my laptop until about 15 minutes ago and once again I got a message from MyT that they restored my game to level 119. I tried to sign in with FB and failed but my game did load to level 119 with rubies, winders, friends in tact. I left to send them a message and returned and signed in with FB and bam I am back to no game and do I want to reset to level 1. When I was unable to connect with FB it asked if I wanted to restore to level 119 and of course I said yes and it was fine but not after logging in with FB. So if your game is fine do not log in with FB. I feel really stupid now as it doesn't matter if I click Play it's back to asking me if I want my progress set back to level 1. If I use my own backup I go back to level 114 (last time I did backup.) I sent another message and asked them to repeat reset and I will leave FB login alone but I'm sure they are gone for the day. I'm going to wait one day and see if I can get full progress back and if not I will use my backup but for now I'm right back where I started when my game first disappeared. I'm so angry with myself as I did get a glimpse of my game and now it's gone again. I'm afraid my backup may be corrupted as well but am getting tired of not being able to play at all. I know there is a game gone thread but wanted to post this separately so people don't lose restored games. 