Board Thread:Troubleshooting/@comment-2600:6C40:300:E5D:818D:33C8:96CB:F426-20170806224356/@comment-2601:647:4201:E186:988:7B63:26AF:8894-20170807002507

Sometimes if you just simply reload then all works out well. From the Apple Store. Each downloaded version is fine-tuned for the device and version IOS or OS running on it. So if you updated to a new iPad and that iPad happens to be running a more current version of IOS and/or the size of the screen/resolution is different from your old one this can happen. (If you have not connected your old iPad game to the SN FB app recently do that and play a round on the old game so it has your current data) 1) download game from the App Store for your new device 2) wait until that game is FULLY installed. 3) Start SN and choose the Log in to FB option and you can choose to restore your level. (note: it will update your new game to the last level you have stored with Mytona via FB). It should look fine because the initial download is now using the new iPad size and resolution specs. 4) If this fails, write to Mytona to have them restore you game from your old device to this one. But note they will have you do a clean install of the SN app anyway.