Board Thread:News and Announcements/@comment-28829111-20160909101039

I just wanted you all to know that Mytona support stepped up. Tonight they finally got back to me (depending on where support is located it might be there day). Any way they did give me my missing collections items, my estimated coin loss, some fixers and threw in some rubies as a peace offering. I did have screen shots of every page prior to my upgrade which I know some of you probably did not have. Carzang, you might consider writing to Mytona and asking for your rare chest from the Mechanical Bird.

I am impressed once again with their support although I really feel bad for them right now. It cannot be easy to have a plethora of angry users on their doorstep. They seem to be about 48 hrs to turn around an answer. If I had the address of the support team I seriously would send them a box of Sees Candy (IRL energy) and a nice bottle of red wine. They get gold stars on this one.  