Board Thread:Troubleshooting/@comment-26989627-20170522004817

I have sent email after email into them begging for them to bring it back because I have so many friends that send me so many sweet items in each day and pay it forward, all fixers were free (premium ones such as cotton or dragonflies and any other fixers that are not available to us yet because of level markers when ever we are sending mass gifts. And we could send I think up to 60 of them FREE and giving them had no bearing on how many collectibles we'd have to give out still. It was always 10 collectibles

Customer service has emailed me responses telling me that what I'm saying was never even possible. I finally sent screenshots, but if my messages got more than a paragraph I could tell if I don't finish them because they only address the first sentence.

All they would have to do is review my history in the game to see you're not making it up then if they write code for a game like this they're perfectly capable of checking my received and sent gifts

The five ways that I know I had to send gifts are the four through the gift tab - ("my gifts", "friends wishes", "gifts" and "collection") or by *actually* going one by one through each of your friends and  individually tapping on their wish that you can see across the top.

1. What I call "Mass giving". When you're looking at the gift tags there's an option to send and you can either send everyone the same thing by selecting the "select all" button or be more thoughtful and click on each one individually and see who needs it and go through all the ones that you have access to before sending out a random mass gifting of your choice.

The way it is now is the way it's been on every one of the tabs in the gift box and I believe should be the case if you were going to just scroll through. But if someone's willing to take the time like many of us did to view your wish list that was the only way that those items did not become inventory we would loose. There should be something special about that and it encourages gaming with others

Do I think we should be able to send the premium fixers like dragonflies, cotton, clothes pins, safety pens, the gold ribbon  and spiderweb for artifacts  regularly and without a good amount of effort to visit each friend independently and actually trying to work on  A community effort and also increasing the our other score that I can't remember the name of that you get from tapping on your friends buildings 10 times, that should return to what it used to be and if you would kindly check my history you would see you're not making this up. Right now I can't send more than 10 items not even fixers normal fixtures, and I'm not going to proofread this because it got longer than I thought so I apologize for dictation errors :)  I just want the old came back for this recent update a few days ago thank you 