Board Thread:Troubleshooting/@comment-36016297-20180710015219/@comment-36094989-20180710124633

My game crashes on a daily basis (Amazon kindle tablet user here), and I have been emailing Mytona to file a report...their most recent response is now asking me for a screenshot of the crash  (...don't know how to retrieve that one), and a screenshot of my device specifications, although they have received the device specs in the past as well as screenshots of my map and game code.

They might be more helpful to you...I would try emailing the support team, and try to explain when/how the game crash took place. IMO the game has too many bugs, and your chances of encountering a bug that causes the game crash may depend on your device specs, but they really need to address these bugs; otherwise they get carried over to future updates.