Board Thread:News and Announcements/@comment-28789107-20200103111154/@comment-29739768-20200105221959

My feedback to MyTona.

Amy,

I appreciate your response. This is feedback for future updates as requested. Each time there is an update, it needs to be tested on each platform to make sure ALL platforms are updated. This needs to be done before the update is released to ANY platform. When there is no update for a specific platform or two and it is days before the techs finally get the information and the issue is resolved, the new update is several days into the challenge and even when you send a token apology of 125 passes, that many players who have experienced this in the past said is done, players are 100s of passes behind when the issue is resolved and some are unable to finish the challenge. If the update is delayed then the date for the challenge to end for the players this affects needs to be extended so they are able to finish it even if it means the next challenge gets delayed until everyone has an equal chance to finish it.

I trust this feedback is taken seriously so this issue no longer affects any player and you are able to pass it on to those who need it.

Thanks,