Board Thread:Troubleshooting/@comment-36643067-20190804000221/@comment-34532495-20190804043358

If it's been 3 days, I assume you've already tried rebooting (restarting) your device? If not, that's always a good place to start.

If that doesn't do it, then you might try uninstalling the game, then reinstalling it.

Hope that helps!

Cathleen