Board Thread:General Discussion/@comment-34761727-20180610230743/@comment-35606019-20180611173656

It's helpful if your account was connected to facebook. also if you have your Support ID (same as your friend code) written down somewhere.

To contact mytona in game, click the blue gear on the upper right. Then click Help & Support. I've sent quite a few messages now, so I have a message icon on the upper right on my Help screen.

I'm trying to remember if the icon was there from the start. If it's not, just click any of the help topics until you reach one of those explanatory paragraphs. At the bottom it'll ask if it was helpful. Hit No. Then it'll ask if you want to contact mytona. Hit yes and it'll take you to the message thing.