Board Thread:General Discussion/@comment-35065776-20181005164554/@comment-35065776-20181007215825

Well, see what you think of my 'strategy'.

Even though I spent the past several years fixing computers, I've never been all that confident (or competent) with technology, so as you can imagine I was pretty blown away when I got my phone replaced just about a week ago - the same phone as I got back in February, same carrier and same ios - but man, what a huge difference in just setting it up! Last time it was still a pretty simple process - enter my email address a few times and I was done. But this time I'm still tryinig to irn things out a week or more later - google controls this, android controls that, enter 3 different email addresses for the same thing, it seems - I'm totally lost. And apparently Samsung is trying to change the world with some new all-inclusive thing called Bixby, just to complicate things for me.

Anyway - this is in the thread for my accidenetal purchase, so I'll get back to that. But the reason for the above mini-rant was, now that I think back, because I have been having trouble finding threadds to trouble tickets for MyTona and other games; MyTona answered my complaint about the accidental purchase the same day I submitted it, and I assumed they had been ignoring me, because I didn't know where to look for their repsonse. I still am not too sure how I found it.

Well, Amy Smith (isn't that the name of the person who always deals with us?) said they are 'politely declining' to refund my purchase because I spent all my rubies on the low-eneregy package - you know the one, 2 flame stones and a few eneergy foods? And then proceeded to (I swear, this was unintentional) use one of the energy food items I had just purchased to refill my energy to keep playing. Well, that was a very unfortunate, but very random choice I had made - I had at the time well over 50 energy items I could have used, and chose one of the two I would never had chosen to use.

That ticked me off - because while I cannot say for sure, the synchronization of the purchase screens and the monster banishing screens, and especially the buttons to move forward, were in PRECISELY the same place so when I wanted to say YES to banishing, I actually said YES to the purchase, before I realized it. And then it was too late. And I didn't even get a look at what I had purchased, so I had no idea which foods to use or not use, if I had been thinking along those lines.

Well, after she politely declined my refund, I politely informed her that I uderstood that rules are rules, and that my new rule is "no more purchases from MyTona." Which I can effectively accomplish, thank goodness - the game is on a device that has no connection to my ATYT account, and I have been purchasing via Paypal instead. But what I did was, re-activated my AT&T phone plan purchasing ability and disabled purchasing via Paypal - and I have no games on my new phone, so there's nothing for me to purchase off of my phone and I now CANNOT purchase any more packages from MyTona. So I don't have to worry about accidentally going back on my word in the future, since I can't access my phone account from the device where I have Seekers Notes.

As far as things go for me, that is about as clever as I get.