Board Thread:Troubleshooting/@comment-27033078-20161231142819/@comment-30178733-20170101051907

Your support ID is your friend code that possibly you might have written down/sent to a friend in the past. For future reference, it is located in the game on the wheel looking item next to your energy, and you can send MyTona support a direct request from there. Since you cannot open the game, check their website or Facebook account to see about sending a request. Sorry to hear you are having problems.