Board Thread:Fun and Games/@comment-27095784-20160903201353/@comment-27328921-20161015192653

I also lost inventory at an early stage of the game. Level 11. They said it was a known problem and were working on it. ( I also had my e-mail problem)  Many weeks later, they said they were sorry but they could do nothing to help me recuperate my lost inventory. They did suggest to uninstall and reinstall. Well, I did recover a good part  of my lost items because in the beginning my computer was saving all my progress! They suggested sending me 50 rubies to compensate for my trouble! Three weeks later, they said they were sorry but that there is no way that they can credit my account and maybe I could ask windows store to do it!! Well, I didn't. The game has been running smoothly so I just let it drop. MB(pimar)