Board Thread:Troubleshooting/@comment-75.19.18.45-20170321145150/@comment-30638141-20170321172558

If chest is not in your inventory, contact Mytona. Give info about what level, collections, etc. to let them know you should have gotten the chest. There seems to be an update in progress based on a post by Linka. That usually means glitches. Mytonais usually good about correcting this type of error. To contact Mytona from within game- at the too center area with your energy info, there is a cogwheel to the right. Click cogwheel, on bottom right you will find Contact Support. This gives you a place to send info to Mytoba along with your user info- id, device type that will be in the message already. You should hear back in less than a day.