Thread:Cosmos27/@comment-28829111-20161105041325/@comment-28829111-20161105194211

Both Rain and I have noticed on occasion collectibles missing from our sets. She sees it regularly with items she receives when she is Visiting and Charging. The problem is unless you know how many of a specific item you have in your inventory to start with it is a difficult thing to catch. But if you have zero of something and receive it - then check inventory later and it is not there....well you know you have a problem. She has reported it to Customer Support awhile ago and at the time was compensated a lost piece. But it continues to happen. Not being certain it is a problem with her PC vs a bug in the game we are hoping to see if anyone else can verify. I took screen shots of my collectibles yesterday and then after receiving 4 collectibles during Visiting and Charging Maps I would back out and check the inventory vs the screen shot. All mine showed up (at least last night). I was on an iPad. Since it is much easier to detect loss of a "rare" piece that you have zero or only one of in inventory we're hoping you might watch more closely your Planet game next few times you visit (and have the time). Just take note of a few sets you have very few items from and IF any one of those pieces do come out from charging let us know that they made it in to your inventory (and then remained the next day LOL).