Board Thread:Troubleshooting/@comment-118.208.81.26-20180601145700/@comment-35564866-20180602150401

Hi Fandom user,

I was taught that anytime it says it “failed to connect to the server,” you should log out of your WiFi/disconnect from it. Then just log back into your WiFi using your password.

It has cleared up that problem for me multiple times. I hope this helps your problem. I cannot remember the exact reasoning, I wrote it down but cannot find it. But the tech person told me that message indicates it is a WiFi issue. I had a strong connection just like you are saying you have, but like I said it’s worked every time. I was trying to log into the Apple/iTunes Store the first time it happened. So a bit of a similar circumstance as well.

Good Luck, Emma