Board Thread:News and Announcements/@comment-107.133.208.199-20170204120005/@comment-30514476-20170513054541

Hi sorry you're having trouble downloading the update. In the last update I had the same issue with the game being stuck on the loading screen. For me what worked was to do a force quit on my device, an iPhone, by double tapping the home button in quick succession, this brings up the screen that shows all your recent background apps and so just swipe to close it all especially Seekers Notes by swiping offscreen. Then open the game and the download should resume downloading without problems. Hopefully it works for you. What device do you play on? It should work the same for iPads. Hopefully you will be able to solve the problem.