Board Thread:News and Announcements/@comment-107.133.208.199-20170204120005/@comment-2600:100F:B003:8056:98A5:8FF9:1BD9:E846-20180413212633

A fandom user - you may not have the space available to install the update. Check available space first. I have a kindle fire and have had to delete or force stop programs in order to get the space needed. You might try that. If no success there, then call.