Board Thread:Troubleshooting/@comment-38730017-20200110181719

Hi all, not sure if anyone else has already posted about this, my apologies if so.

I generally play every day during my lunch hour at work, which means for that amount of time I am playing offline. I noticed this issue only started after the update prior to this current one. I play a couple of rooms, and then the game will crash. If I try to just restart the game, I get stuck on the loading screen so every time this happens, I have to reboot my iPad. It seems like some days it happens more then others. But this was definitely not an issue before the last update, if anything it would only happen once in a while unlike now where it happens several times within the hour I am playing. I never seem to have this probalem playing at home on WiFi. This has been very frustrating as this is the only time during the week that I am actually playing the game and collecting passes. Nighttime is reserved for gifting and visiting my friends and I usually don’t have much time for regular play time after that.

Has anyone else experienced this? Any tips on how I can fix it? Is it worth it to reach out to Mytona? 😕 