Board Thread:General Discussion/@comment-36016297-20190429174141/@comment-29739768-20190507160316

They corrected mine and this is the response I received which I suspect is one they send everyone who has issues with them whether or not it is applicable.

"Thank you for contacting us!

It seems that time and date was changed on your device, causing the issues with your counters.

We have tried to reset your counters as an exception this time, but please be more careful with the date/time settings on your device as the time travelling is considered cheating and may cause issues in the game.

Please let us know the results!

Sincerely,

MyTona Support"