Board Thread:General Discussion/@comment-34343471-20191007003604/@comment-38183586-20191008151019

Superkenzie wrote: I have enjoyed playing this room. It is not real easy but it is not impossible to find the objects. I have had problems with the Emerald event. I began the event with the Time Home at Detective 9%. I played every candle and when I won the chest of paws the other 2 main prizes reset to 0%. I expected this and the talisman percentage increased with each chest I opened but the avatar remained at 0%. I won the talisman chest and the avatar remained at 0%. I have contacted Mytona and they are investigating and will contact me as soon as possible. That was 5 days ago. I have not been playing the event room which is at 89% detective. I will wait until the last day of the event to reach Virtuoso. If I don't hear from Mytona I will play the Emerald event and see if I get the avatar. If not I will send Mytona another message. Very frustrating because this is the only mini event avatar I  wanted. Superkenzie, I had the same problem. I won the avatar first and the counter reset to zero. Then, I was able to win the chest of paws. The counter reset again but would not increase. It would say your chances have gone from 0% to 0%. I took a screen shot and sent it to Mytona. They were able to fix it within a few hours. The first chest I opened, I got the other chest. I would definitely email again and include a screen shot. Good Luck!