Board Thread:News and Announcements/@comment-31065373-20170617122441/@comment-31495881-20170617162632

Kindle has no way to manipulate time. I would for sure message MyT and I hope they give you some compensation for lost time. The event ended message that many tters do get are not ever related to the long event. When there is a mini challenge and there gets to be less than 24 hours left we will get erroneous messages but do not lose anything. I hope that helps. The customer service that is on MYT's FB app page responds very quickly. You just send a message like you are sending a PM to a friend in FB once you have their FB app page up. You can also use the gear next to energy. I have never used the gear so I don't know if the response time is the same but please do contact them as there is no way this is your fault what so ever and they should be able to do something.