Board Thread:Troubleshooting/@comment-30891950-20171116154312

If you play on an ipad please be aware of the following new glitch; For the last five days I have been dealing with a glitch that is causing me some big problems; When I do any of the following I get a blank pop up "ATTENTION Window"  - if I earn a comb to banish foxes I get the blank window and NO COMB. I was in the top 100 but now I can't make any progress there - if I get a unifier chest - it disappears and I get the blank window, lost two of those (ouch!)  - if I find a collectible while visiting - except for most of the giftable ones - I get a blank window and lose the collectible. I've lost hundreds of CIs - if I try to craft anything at the fortune tellers or the forge, when it is finished and I click on it, I get the blank window and the item disappears. - if I try to find the collectibles I need to progress in my quests - which right now are the first aid kit for the Captain and the Fireproof Suit for the miner I get the blank window. So I can't finish any quests at all - totally blocked there. - If I banish a monster and earn a chest the chest disappears and I get the blank window  I have  deleted and reinstalled as per Amy Smith's instruction which unfortunately didn't help at all. The glitches seem to be spreading like a virus. For example, I didn't have problems with crafting when it first appeared - those were fine. The first problem to appear was the inability to earn the first aid kit for the captain. Everything appeared right after I completed the Farm quest and earned the new avatars. I sincerely hope that none of you develop this glitch, but if you start getting that blank "attention" window, contact ingame customer support right away. The more people that report the problem, the more resources will be poured into resolving this issue.  