Board Thread:Troubleshooting/@comment-31962049-20171229150228

I got a tablet for Christmas and was so excited to be able to play my game on a larger screen. I CREATED a facebook account just so I could transfer to a new device. To my dismay, the tablet's resolution was so bad I decided to go back to playing on my phone. I never even had support transfer my friends and other stuff over thankfully. I signed out on the tablet and started playing on my phone again. I did not sign back into facebook on my old device. I had only completed maybe 4 full tasks when I thought to myself that I better log back in through facebook because some day down the road I may want to switch devices again and I'd lose a lot of progress. So I logged back in and it sent me back to where I was a few days ago, no big deal. I had to complete over again a few tasks for the Fortune teller. However,  when it asked me to order the item from the Fortune Teller, the item was not there. I cannot complete the task. I contacted support and I hope they can help me. Has this ever happened to anyone and was support able to help?  