Board Thread:Troubleshooting/@comment-30669649-20190707135805

- For the past week or so my game has been shutting down abruptly, usually in mid play. It happens with scenes and treasure box (I don’t play other puzzles). Of course I lose the energy points I had just expended, as well as the access keys if I had used any. Is anyone else having the same problem? - Also, sometimes the ads don’t run. Just now I clicked on an ad and got a black screen with a tiny x in the corner. I waited more than 30 seconds then clicked the x to exit. Of course I didn’t get any rewards. - For several days over the past week the game, including treasure box, seemed to be “hiccuping”. I don’t know how else to describe it. I’d click on an item and there’s a second’s delay before the action executes and the game proceeds. I’ve restarted my device but that didn’t help. The hiccuping is mostly gone, but just now I lost nearly 300 energy points in game shutdowns. Any ideas? 