Board Thread:Troubleshooting/@comment-35350059-20181016134723/@comment-35508590-20181020192247

I held back with my answer because I was hoping a windows player would pick you up. Somehow you were overlooked by possible helpers in the wiki. So, thank you 5sides (no windows player)! Lilly it's with windows, almost like Android, delete your game, re-install it and your backups should give you EVERYTHING back, id should be the same as before. Had the same problem on my Android tablet some month ago.

Sooo nice that you are back! 🙇😊💕