Board Thread:General Discussion/@comment-35594152-20180520010438/@comment-32695945-20180521021428

You should contact Mytona. All you do is click on the settings button in the corner > help & support > friends & gifts > gifts > was this helpful? no, then send them a message listing all the gifts you lost. I had to do that about a week ago, and I received all six collection items I'd lost.