Board Thread:Troubleshooting/@comment-184.20.100.27-20190105113755

For the past week or maybe 10 days now, at startup of the game, where normally everything has loaded and you get to press the "Play" button, everything freezes and I lose control of the special custom game pointer, so I can't play any more. A representative is emailing me about this issue but so far no luck after several days of trying to fix it. Just wanted to ask is anyone having this same trouble? Thanks. 