Board Thread:General Discussion/@comment-35315474-20180512232021/@comment-35525658-20180513014730

Lfishfood wrote: RubySparkles wrote: Well that's just what I assume, I could be wrong. I once saw a level 36 with tons of rooms open so maybe if you get 150 rubies that option will appear for you in more rooms at the same time and then you can choose. I'll really don't know for sure. I wish I would have checked before I gave MyTona the 16000 rubies they send me by accident back lols. I hate being an honest person sometimes :P OMG, 16000 rubies?! Yeah, I would not have been honest enough to give those back, lol!! Every time I open the game now I wish I hadn't but I didn't want to risk what might happen if I got caught by spending any of them.

Long story made short I tried to install the game on more than one device and didn't realize that both games had a different account number until I noticed all my friends were gone in one of them so I wrote MyTona and asked for help getting my original account installed on both devices. They told me that was not possible but they could help me move one account to another device if needed but I might lose my non-facebook friends if I tried, so I told them I'll just keep playing my original game where it was originally installed and uninstall the duplicate game that was created.

Then I asked them if it was possible to transfer the 13 rubies and 16000 coins I earned from the duplicate account to my original one and they agreed to do that but they ended up giving me 16000 rubies and 3 gold coins instead. When I wrote back telling them I wasn't complaining but just being honest and that they gave me 16000 rubies and 3 gold coins, they said thanks for telling us and gave me 2 food/energy items as a reward, then took all my rubies including the 2 I had in my original account before they screwed up and the 2 food items they gave me for being honest back.

I figured I didn't want to lose more items so I let the whole thing go and ended the conversation. They say no good deed goes unpunished but wow...just wow I'm still shaking my head over the way that was handled....I personally think they should have just let me keep a couple hundred of the rubies and ended it but if that's not the way they want to run their company....