Board Thread:General Discussion/@comment-34343471-20190918082732/@comment-43508460-20191110141823

Portia,

Ouch, that's an impressive penalty! To contact Mytona, go into Settings in the game and there's a Help & Support button. I think people here who have contacted them about TT penalties have had mixed luck--with luck, some of them will tell you what happened.

Also, scroll up about 5 posts from yours for some info on TT penalties. Good luck!

Belle