Board Thread:General Discussion/@comment-34193631-20180515073610/@comment-34193631-20180517093951

Yep. They asked for which rooms/puzzles and the level. They also said that in the future to provide screenshots of it and contact them again.

I doubt they will automatically give everyone their missing energy because I don't think that is something their servers would keep track of. So if you really want the energy you are best to contact them.

Perhaps you could click through your rooms and see which ones are close to 0%. I've only contacted them about three times for minor issues/questions and was pleased with their response each time. They sent me my missing energy within an hour or so (I have similar time zone to them though)